This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Every time my PC shuts down I need to reinstall Thunderbird on Vista. Why?

  • 1 phendula
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu Matt

Tim_aych
Tim_aych
more options

Thunderbird works fine, but when I shut down my PC (running Vista) none of the links to open the programme work and I need to reinstall. The folders I set up are still there after the reinstall, as are the messages!

Not sure what to do!

TIA :-)

Thunderbird works fine, but when I shut down my PC (running Vista) none of the links to open the programme work and I need to reinstall. The folders I set up are still there after the reinstall, as are the messages! Not sure what to do! TIA :-)

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like Vista rolling back to a known good state on restart. I think you need to check the health of your operating system and it's computer (Memory and Hard Disk particularly)