We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

incoming emails to gmail account go straight to trash

  • 1 phendula
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu FransdeV

more options

I use Thunderbird to receive email from 2 yahoo accounts 1 gmail account & 1 account through godaddy. Any emails received through the gmail account goes straight to trash. All others are working fine.

I've made no changes to the Thunderbird SW & only recently became aware of the problem so I have no idea how long this has been happening.

Thanks David

I use Thunderbird to receive email from 2 yahoo accounts 1 gmail account & 1 account through godaddy. Any emails received through the gmail account goes straight to trash. All others are working fine. I've made no changes to the Thunderbird SW & only recently became aware of the problem so I have no idea how long this has been happening. Thanks David

All Replies (1)

more options

Sounds like TB is applying junk rules to aggressively. Have you tried adding both accounts to your local address book. That should stop TB from treating them as junk.

/Frans