This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stuck on startup page

more options

When I type in a new web address, the timer spins for a second then it's like nothing happened. When I enter something in the search bar, the magnifying glass does nothing. I'm essentially stuck on the startup page

When I type in a new web address, the timer spins for a second then it's like nothing happened. When I enter something in the search bar, the magnifying glass does nothing. I'm essentially stuck on the startup page

All Replies (1)

more options

Hello , maybe the problem is in your internet connection :-)