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Can't create bookmarks. New install, have disabled all extensions, tried safe mode and reset to defaults. No help from any of these actions.

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Hello.

Problem statement is very simple: Firefox will not create bookmarks.

New installation with Mint 17. New PC build with Asus A58M-A/USB3 mother board, AMD A4 6300 processor, 4 gig memory stick.

All of the Mint and Firefox packages are up to date.

A new profile was created for testing, Firefox has been started in safe mode, purged and re-installed and reset to defaults. None of these actions have helped.

Here is the info from the Troubleshooting Information within Firefox

Application Basics


Name: Firefox Version: 33.0 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Mint Search Enhancer Version: 1.0 Enabled: true ID: mint-search-enhancer@linuxmint.com

Name: Stylish Version: 1.0.7 Enabled: true ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}

Graphics


Adapter Description: X.Org -- Gallium 0.4 on AMD ARUBA Device ID: Gallium 0.4 on AMD ARUBA Driver Version: 3.0 Mesa 10.1.3 GPU Accelerated Windows: 0/1 Basic Vendor ID: X.Org WebGL Renderer: X.Org -- Gallium 0.4 on AMD ARUBA windowLayerManagerRemote: false AzureCanvasBackend: cairo AzureContentBackend: cairo AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141013200257 browser.startup.homepage_override.buildID: 20141013200257 browser.startup.homepage_override.mstone: 33.0 dom.mozApps.used: true extensions.lastAppVersion: 33.0 media.gmp-gmpopenh264.lastUpdate: 1416067922 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1416067922 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 80569 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.migrateFx3Prefs: true

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1

Experimental Features


What other information can I provide?

Thank you.

Jim

Hello. Problem statement is very simple: Firefox will not create bookmarks. New installation with Mint 17. New PC build with Asus A58M-A/USB3 mother board, AMD A4 6300 processor, 4 gig memory stick. All of the Mint and Firefox packages are up to date. A new profile was created for testing, Firefox has been started in safe mode, purged and re-installed and reset to defaults. None of these actions have helped. Here is the info from the Troubleshooting Information within Firefox Application Basics ------------------ Name: Firefox Version: 33.0 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Mint Search Enhancer Version: 1.0 Enabled: true ID: mint-search-enhancer@linuxmint.com Name: Stylish Version: 1.0.7 Enabled: true ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8} Graphics -------- Adapter Description: X.Org -- Gallium 0.4 on AMD ARUBA Device ID: Gallium 0.4 on AMD ARUBA Driver Version: 3.0 Mesa 10.1.3 GPU Accelerated Windows: 0/1 Basic Vendor ID: X.Org WebGL Renderer: X.Org -- Gallium 0.4 on AMD ARUBA windowLayerManagerRemote: false AzureCanvasBackend: cairo AzureContentBackend: cairo AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141013200257 browser.startup.homepage_override.buildID: 20141013200257 browser.startup.homepage_override.mstone: 33.0 dom.mozApps.used: true extensions.lastAppVersion: 33.0 media.gmp-gmpopenh264.lastUpdate: 1416067922 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1416067922 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 80569 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.migrateFx3Prefs: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1 Experimental Features --------------------- What other information can I provide? Thank you. Jim

All Replies (2)

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Please try these steps and post back with the results: https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks#fi...

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