This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

why does it freeze after a few hours? Particularly YT videos won't show.

  • 1 phendula
  • 1 inayo le ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Matthew H

goldfinch3
goldfinch3
more options

If I leave my computer on for a couple of hours and then try using it, many functions freeze like the ability to copy/paste and Youtube videos don't show, it's just a blank screen. This has been going on for a long time and it gets very frustrating having to be restarting my computer every time this issue comes up. Another serious issue is when I want to go directly to any site ex. cpl retail, and instead of taking me there it takes me to a search page. I have to be using other internet options b/c this issues are really getting tiresome to deal with.

If I leave my computer on for a couple of hours and then try using it, many functions freeze like the ability to copy/paste and Youtube videos don't show, it's just a blank screen. This has been going on for a long time and it gets very frustrating having to be restarting my computer every time this issue comes up. Another serious issue is when I want to go directly to any site ex. cpl retail, and instead of taking me there it takes me to a search page. I have to be using other internet options b/c this issues are really getting tiresome to deal with.

All Replies (1)

Matthew H
Matthew H
more options

It seems like your computer may be hanging on a process or perhaps even a long running script on the page you're on. If you will, please let me know how much RAM you have available when you start your computer, then how much you have after a few hours. This may be completely irrelevant, but it's worth a shot. :)