This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will not install error code 0xc0000142

  • 1 phendula
  • 3 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu ideato

more options

When I try to run Firefox Setup Stub 34.0.5.exe, I get a message that says "The application was unable to start correctly (0xc0000142). Click OK to close the application.

When I try to run Firefox Setup Stub 34.0.5.exe, I get a message that says "The application was unable to start correctly (0xc0000142). Click OK to close the application.

Isisombulu esikhethiweyo

Hi skippy116 , try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and then see if that helps to download and install firefox from the next link (full installer) :

https://www.mozilla.org/en-US/firefox/all/

thank you

Funda le mpendulo kwimeko leyo 👍 2

All Replies (1)

more options

Isisombululo esiKhethiweyo

Hi skippy116 , try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and then see if that helps to download and install firefox from the next link (full installer) :

https://www.mozilla.org/en-US/firefox/all/

thank you