This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems with composing a message with Gmail in RTL mode

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 23 views
  • Impendulo yokugqibela ngu LL25255252

more options

It happens in RTL mode when you mix Hebrew text with numbers or with English text.

It happens only in Firefox. No problem with Chrome or IE browsers for example.

Steps to reproduce:

1. Type some Hebrew text without hitting the "enter" key. like שנה טובה

  Gmail correctly identifies the text as being from an RTL language and aligns it to the right (RTL mode)

2. At the end of the Hebrew text type some English text (or some numbers ). Happy new year January 2015

  So you end up with a line with  "Happy new year January 2015 שנה טובה"

3. Start clicking the Backspace key. After a 3-6 clicks the backspace is not responding. (same bad behavior with the right and left navigation keys).

Tested in a new/fresh profile. Also tried it with a different gmail account and got same problems. Firefox 34 Win 7 x64

It happens in RTL mode when you mix Hebrew text with numbers or with English text. It happens only in Firefox. No problem with Chrome or IE browsers for example. Steps to reproduce: 1. Type some Hebrew text without hitting the "enter" key. like שנה טובה Gmail correctly identifies the text as being from an RTL language and aligns it to the right (RTL mode) 2. At the end of the Hebrew text type some English text (or some numbers ). Happy new year January 2015 So you end up with a line with "Happy new year January 2015 שנה טובה" 3. Start clicking the Backspace key. After a 3-6 clicks the backspace is not responding. (same bad behavior with the right and left navigation keys). Tested in a new/fresh profile. Also tried it with a different gmail account and got same problems. Firefox 34 Win 7 x64

Isisombulu esikhethiweyo

You can try to experiment with these two prefs on the about:config page;

See the comments about bidi prefs in this file (open via the location bar):

  • resource://gre/File:greprefs.js
Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Isisombululo esiKhethiweyo

You can try to experiment with these two prefs on the about:config page;

See the comments about bidi prefs in this file (open via the location bar):

  • resource://gre/File:greprefs.js
more options

@cor-el, thank you for your answer. I'll try it as soon as I have time but have you tried my STR ? If so what were the results ?

Thanks in advance.

more options

4 months have passed and it seems that the problem is gone :)

I can't reproduce the problem when tested on a new/fresh Firefox 38 profile.

Either google fixed Gmail or it's the new Firefox version.

So no need to change any prefs in the about:config

@cor-el, Anyway thanks a lot. Your answer was helpful.