We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

How do I get FireFox to allow a plugin that I have told it to allow??

  • 1 phendula
  • 1 inayo le ngxaki
  • 25 views
  • Impendulo yokugqibela ngu FredMcD

n4aof
n4aof
more options

I am having a problem getting FireFox to allow the RealDownloader plugin.

I have used Add-on Manager to set the RealDownloader plugin to Always Activate

BUT on certain websites, FireFox give me a bar asking if I want to allow it to run RealDownloader or continue blocking it. I select Allow and Remember

BUT the next day when I go to the same site it again gives me the same bar asking if I want to allow RealDownloader or continue blocking it. And, AGAIN, I select Allow and Remember -- but the next day it does the same thing.

I am having a problem getting FireFox to allow the RealDownloader plugin. I have used Add-on Manager to set the RealDownloader plugin to Always Activate BUT on certain websites, FireFox give me a bar asking if I want to allow it to run RealDownloader or continue blocking it. I select Allow and Remember BUT the next day when I go to the same site it again gives me the same bar asking if I want to allow RealDownloader or continue blocking it. And, AGAIN, I select Allow and Remember -- but the next day it does the same thing.

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

On the left side of the page, select Plugins. Make sure the plugins you want are set to Allow or Ask.

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, find and check the plugins, make sure they are set properly.