This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I can't open Mozilla Thunderbird anymore (i.e. nothing happens upon clicking on it)

  • 1 phendula
  • 2 inale ngxaki
  • 8 views
  • Impendulo yokugqibela ngu lienv

lienv
lienv
more options

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. Any suggestions, besides uninstall and reinstall?

Thanks in advance, L.

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. Any suggestions, besides uninstall and reinstall? Thanks in advance, L.

All Replies (1)

lienv
lienv Umnini wombuzo
more options

lienv said

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. A Microsoft Windows window appears that sais: Mozilla Thunderbird stopped working. Any suggestions, besides uninstall and reinstall? Thanks in advance, L.