This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Please help! I can't access my contact list! ( People)

  • 1 phendula
  • 6 inale ngxaki
  • 23 views
  • Impendulo yokugqibela ngu the-edmeister

Starchild41
Starchild41
more options

I want to add a name to my "People" list (contact list) but I get a message saying they don't recognized my email address. Help!

I want to add a name to my "People" list (contact list) but I get a message saying they don't recognized my email address. Help!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.