We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Install Add-ons for All Users

  • 3 iimpendulo
  • 2 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu cor-el

BOSH IT
BOSH IT
more options

Salutations!

I'm looking for a solution to install an add-on for all users. Specifically, we're using the Symantec PKI client (https://knowledge.verisign.com/support/mpki-support/index?page=content&id=SO27063&actp=search&viewlocale=en_US). The current version, as seen in the support page, has to be installed manually. the problem is, every time new user logs into the system with the latest version of the PKI client installed, this webpage will pop up, annoying users. As a workaround to this issue, I'm looking to install the add-on linked in on the support page and have it enabled for all users by default.

I followed this article's chosen solution, but it does not appear to have installed the add-on: https://support.mozilla.org/en-US/questions/966922

Any assistance would be appreciated! The version of firefox that I attempted the solution in was version 35.0.1, but most of our systems are running in the ESR channel, version 31.4.0.

Cheers,

Moose

P.S. I've added the troubleshooting information, but my workstation is fairly unique, so I'm not sure if it'll be very applicable to most of the systems in our environment.

Salutations! I'm looking for a solution to install an add-on for all users. Specifically, we're using the Symantec PKI client (https://knowledge.verisign.com/support/mpki-support/index?page=content&id=SO27063&actp=search&viewlocale=en_US). The current version, as seen in the support page, has to be installed manually. the problem is, every time new user logs into the system with the latest version of the PKI client installed, this webpage will pop up, annoying users. As a workaround to this issue, I'm looking to install the add-on linked in on the support page and have it enabled for all users by default. I followed this article's chosen solution, but it does not appear to have installed the add-on: https://support.mozilla.org/en-US/questions/966922 Any assistance would be appreciated! The version of firefox that I attempted the solution in was version 35.0.1, but most of our systems are running in the ESR channel, version 31.4.0. Cheers, Moose P.S. I've added the troubleshooting information, but my workstation is fairly unique, so I'm not sure if it'll be very applicable to most of the systems in our environment.

All Replies (3)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Installing_extensions#Global_installation

Does this answer the question?

BOSH IT
BOSH IT Umnini wombuzo
more options

It would seem like that article should solve the problem, but it doesn't seem to have had any effect. I extracted the contents of the .xpi file into the browsers\extensions folder using the extension ID, yet that doesn't seem to have done anything. I ran firefox after copying the uncompressed files with an administrator account with no luck. Any thoughts?

Ilungisiwe ngu BOSH IT

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: