This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Why is Firefox freezing when clicking items in an online grocery flyer...the screen changes to gray with image in back ground and then freezes

  • 1 phendula
  • 2 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu guigs

kidronatics
kidronatics
more options

When clicking on an item on a grocery flyer online..the item does not pop up and the browser freezes with a gray overtone.

In the iamge I clicked on the normal window on Delissio pizza and a small window shopuld have popped up with deatils on the sale of the product...instead the screed turns gray(normal)...but no popup and the browser freezes

When clicking on an item on a grocery flyer online..the item does not pop up and the browser freezes with a gray overtone. In the iamge I clicked on the normal window on Delissio pizza and a small window shopuld have popped up with deatils on the sale of the product...instead the screed turns gray(normal)...but no popup and the browser freezes

All Replies (1)

guigs
guigs
more options

HI kidronatics, The pop up sounds like there is an issue with a script loading in Firefox. However in order to troubleshoot the freezing try: