This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Can't set security setting to allow it to remember passwords.

  • 2 iimpendulo
  • 5 inale ngxaki
  • 8 views
  • Impendulo yokugqibela ngu Domingojr

Domingojr
Domingojr
more options

reset laptop to factory setting. win7 HE, firefox 36. Was working prior to reset. Now under the security setting the option to remember passwords is grayed out leaving using master password the only option to select. Does anyone know a fix for the problem.

reset laptop to factory setting. win7 HE, firefox 36. Was working prior to reset. Now under the security setting the option to remember passwords is grayed out leaving using master password the only option to select. Does anyone know a fix for the problem.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, firefox won't save your passwords when you've set it up to run in permanent private browsing mode ("never remember history" in the options > privacy panel).

Settings for privacy, browsing history and do-not-track

Domingojr
Domingojr Umnini wombuzo
more options

Domingojr said

reset laptop to factory setting. win7 HE, firefox 36. Was working prior to reset. Now under the security setting the option to remember passwords is grayed out leaving using master password the only option to select. Does anyone know a fix for the problem.

Update; resolved by uninstalling current program and do a complete new install. Apparently current program corrupted.