This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Malfunction of Address Book

  • 21 iimpendulo
  • 4 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu duggabe

more options

1.Address book when correct contains 175 names and email addresses. After closing down Thunderbird and then restarting , there are 187 records. The additional 'bogus' records are similar to original records except the 'name' of the individual is the first part of the email address in the persons record e.g in addition to Steve Jenkins in 'name column of correct record has been added an additional record namely s.g.jenkins from the first part of his email address along with the same email address as the correct record. 2. Name in record lists do not correspond in all cases to the 'Display' title entered into the individuals record. 3. Details of certain fields in the individal records have become exchanged with another individuals details.e.g someone elses email address has been acquired from another an individuals record. 4. Sometimes , names do not appear on teh drop-down menu when inputting to a group but will then re-appear when the action is repeated. ...... ******* HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1.Address book when correct contains 175 names and email addresses. After closing down Thunderbird and then restarting , there are 187 records. The additional 'bogus' records are similar to original records except the 'name' of the individual is the first part of the email address in the persons record e.g in addition to Steve Jenkins in 'name column of correct record has been added an additional record namely s.g.jenkins from the first part of his email address along with the same email address as the correct record. 2. Name in record lists do not correspond in all cases to the 'Display' title entered into the individuals record. 3. Details of certain fields in the individal records have become exchanged with another individuals details.e.g someone elses email address has been acquired from another an individuals record. 4. Sometimes , names do not appear on teh drop-down menu when inputting to a group but will then re-appear when the action is repeated. ...... ******* HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Isisombulu esikhethiweyo

Terry, I'm glad we got it worked out. :)

I am a volunteer and do this for a "hobby".

See how you can get involved: https://www.mozilla.org/en-US/

Best wishes, Barry Duggan

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

Terry, I'm glad we got it worked out. :)

I am a volunteer and do this for a "hobby".

See how you can get involved: https://www.mozilla.org/en-US/

Best wishes, Barry Duggan

  1. 1
  2. 2