This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Desktop icon indicates new messages have arrived, but do not appear anywhere. Please help.

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu Matt

more options

The Thunderbird alias on my desktop continues to indicate unread messages (numerals appear), but there are no new messages in my inbox. All have been opened, but the numbers remain. Are they there but unseen or is this a glitch of some sort?

Thanks.

The Thunderbird alias on my desktop continues to indicate unread messages (numerals appear), but there are no new messages in my inbox. All have been opened, but the numbers remain. Are they there but unseen or is this a glitch of some sort? Thanks.

All Replies (1)

more options

right click the folder, select properties and the repair button. Better?