This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where have my bookmarks gone?

  • 6 iimpendulo
  • 1 inayo le ngxaki
  • 21 views
  • Impendulo yokugqibela ngu cor-el

more options

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared.

There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there.

Please advise how i get my bookmarks back.

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared. There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there. Please advise how i get my bookmarks back.

All Replies (6)

more options

Check out this article . It should give you directions on how to do the restore. If they aren't sufficient, please feel free to reply right back!!

Have a great day!!

Jon

more options

Is the bookmarkbackups folder in the current Firefox profile folder empty?

You can use this button to go to the currently used Firefox profile folder:

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

hwatson1985 said

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared. There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there. Please advise how i get my bookmarks back.

Hi i have tried what you suggested and this hasn't worked.

I only have the options i have to restore my bookmarks are from after the new version had been installed. All of my bookmarks were saved before this version was installed.

Please advise.

Thank you.

more options

You can restore a compressed .jsonlz4 backup from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
more options

I also have the same problem, can't get my old bookmarks back.

David

more options

Hi David

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.