This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird reverts, losing all accounts and add ons

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu sra97

sra97
sra97
more options

Left PC on standby. When waking up, found Thunderbird had 'reverted' to a 'blank' state (sorry. Can think of no other words) without any accounts, add ons or skins.

Reinstalled. Pointed it to the path: [General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=0 Path=C:\Users\Stephen\Dropbox\Thunderbird\9svecbyf.default Default=1

Then deleted the 'Thunderbird' directory in 'C:\Users\Stephen\AppData\Roaming' as I did before. However each time I restart Thunderbird it defaults back to the 'C:\Users\Stephen\AppData\Roaming' and assumes it's a fresh install.

Left PC on standby. When waking up, found Thunderbird had 'reverted' to a 'blank' state (sorry. Can think of no other words) without any accounts, add ons or skins. Reinstalled. Pointed it to the path: [General] StartWithLastProfile=1 [Profile0] Name=default IsRelative=0 Path=C:\Users\Stephen\Dropbox\Thunderbird\9svecbyf.default Default=1 Then deleted the 'Thunderbird' directory in 'C:\Users\Stephen\AppData\Roaming' as I did before. However each time I restart Thunderbird it defaults back to the 'C:\Users\Stephen\AppData\Roaming' and assumes it's a fresh install.

Ilungisiwe ngu sra97

Isisombulu esikhethiweyo

Duh...sorry. Edited the profiles.ini file in the C:\Users....Appdata...Roaming. Fixed it. Lost nostalgy and the skin...but not matter. Apologies for wasting anyone's time.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

sra97
sra97 Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Duh...sorry. Edited the profiles.ini file in the C:\Users....Appdata...Roaming. Fixed it. Lost nostalgy and the skin...but not matter. Apologies for wasting anyone's time.

Ilungisiwe ngu sra97