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While watching movies on Netflix, randomly the 5.1 sound will change which speakers are the center speaker. Doesn't happen in other browsers.

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Hello, while watching movies on Netflix, my 5.1 computer sound system will randomly switch which speakers the sound will come out... so each time I start a show it will come out normally 5.1... then sometime while watching a show the sound will switch the center speaker to other speakers then a little while later switch it back... if I refresh the browser it will reset it to normal output then randomly do it all again. I also have Chrome and it doesn't do it... I prefer to use Mozilla so I would like to fix this.

Thanks

Hello, while watching movies on Netflix, my 5.1 computer sound system will randomly switch which speakers the sound will come out... so each time I start a show it will come out normally 5.1... then sometime while watching a show the sound will switch the center speaker to other speakers then a little while later switch it back... if I refresh the browser it will reset it to normal output then randomly do it all again. I also have Chrome and it doesn't do it... I prefer to use Mozilla so I would like to fix this. Thanks

All Replies (2)

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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

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Thanks for the reply Franco... but it didn't fix the issue...