This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I erased a folder from Thunderbird. How can I restore it?

  • 1 phendula
  • 2 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu Matt

more options

Somehow -- I don't know exactly how -- I deleted a folder from Thunderbird. When I search messages, individual messages from that folder show up. But the folder itself -- which was a large one with my "general email" in it -- is gone. How can I find and then restore this folder? I am on a Mac and have Time Machine. I can locate Thunderbird, but can't go in to it to find the particular folder. If I restore Thunderbird from a month ago, I will lose all the emails of that month. I don't want to do that. I want only the folder named "letters specific".

Somehow -- I don't know exactly how -- I deleted a folder from Thunderbird. When I search messages, individual messages from that folder show up. But the folder itself -- which was a large one with my "general email" in it -- is gone. How can I find and then restore this folder? I am on a Mac and have Time Machine. I can locate Thunderbird, but can't go in to it to find the particular folder. If I restore Thunderbird from a month ago, I will lose all the emails of that month. I don't want to do that. I want only the folder named "letters specific".

All Replies (1)

more options

go to the help menu. Select troubleshooting information.

Select the show folder button for the profile.

locate the folder either in the mail or IMAP mail folders in finder. once located you will know where it is in Thunderbird.