This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Firefox displaying a warning "this site does not provide ownership information" when the website HAS an SSL certificate from Go-Daddy?

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

The problem that I have is that when I browse the secure pages of my website (www.evolucion.com.au) the warning pops up in Firefox however this happens occasionally. My website has an SSL certificate from Go-Daddy that conforms with industry standards and when I click in the security report there is nothing wrong there. The <O> organization item is not required for the SSL certificate and Firefox is creating uncertainty by raising a warning without a valid reason. An SSL certificate either complies or not. There is a potential economic liability from Firefox for misleading internet users. Firefox needs to comply with industry standards like all the other browsers and report security issues only when a certificate is in breach and not because of a caprice in the development team. I will raise my case with Go-Daddy support team and the Certification authority. Again, I may claim compensation for lost of income if this issue is not resolved.

The problem that I have is that when I browse the secure pages of my website (www.evolucion.com.au) the warning pops up in Firefox however this happens occasionally. My website has an SSL certificate from Go-Daddy that conforms with industry standards and when I click in the security report there is nothing wrong there. The <O> organization item is not required for the SSL certificate and Firefox is creating uncertainty by raising a warning without a valid reason. An SSL certificate either complies or not. There is a potential economic liability from Firefox for misleading internet users. Firefox needs to comply with industry standards like all the other browsers and report security issues only when a certificate is in breach and not because of a caprice in the development team. I will raise my case with Go-Daddy support team and the Certification authority. Again, I may claim compensation for lost of income if this issue is not resolved.

All Replies (1)

more options

There is content (images) on the web page that come via an open HTTP connection as you can see in "Tools > Page Info > Media" and if you search the page source for http:

If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "Site Identity Button" (globe/padlock) on the location/address bar.

Ilungisiwe ngu cor-el