Whenever I try watching YouTube videos on YouTube, my browser stops responding.
Hi. :/ Whenever I try to watch a video on YouTube, my browser stops responding and freezes. However, I can watch videos on every other site. I've tried restarting the browser, reinstalling Firefox, and clearing the cache, as well as waiting, but It doesn't work. It even works in Private Mode... Please help.
Thanks,
Rachel.
All Replies (8)
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
What is your anti-virus?
I use Avast! and AVG. None of these other things worked...
Is it every video? Some more then others?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
It is every video. :/ I tried using safe mode, again to no avail. -m-
Okay, now I see it's just my account that is not letting me watch videos... Welp, better take this to the YouTube forums...
Let us know what happens.
Hello!
I got same problem as she On Chrome everything works fine, but on Firefox every video freeze firefox by Not responding, or video stand still but only audio are hearable.
I used this fuction https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings It worked but few days later problem occurs again.
Pablo1989 Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.