This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

since updating to windows 10 i cant view any videos on facebook or youtube

  • 1 phendula
  • 6 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu FredMcD

vonuk
vonuk
more options

i cant watch any videos whatsoever they are just green tried all ways to sort it out but nothing is working, read loads of articles on here

i cant watch any videos whatsoever they are just green tried all ways to sort it out but nothing is working, read loads of articles on here

Isisombulu esikhethiweyo

Your System Details shows you have Firefox 31.9

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 40

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Isisombululo esiKhethiweyo

Your System Details shows you have Firefox 31.9

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 40