This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

An error occurred while sending mail: TheError: mail server sent an incorrect greeting: 4.7.0 [C7] Too much spam..

  • 2 iimpendulo
  • 2 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu microaid

microaid
microaid
more options

Starting yesterday I can receive but not send any e-mail. I get the above error regardless of which (I have 5) e-mail account I use. Did not have any problem until yesterday. I note that I started receiving junk mail to one account with addresses ending with ".edu."

Starting yesterday I can receive but not send any e-mail. I get the above error regardless of which (I have 5) e-mail account I use. Did not have any problem until yesterday. I note that I started receiving junk mail to one account with addresses ending with ".edu."

Isisombulu esikhethiweyo

Somehow your IP probably are blacklisted. If a lot of spam originated from your current IP, you or someone who had that IP before you might be hijacked.

Check for virus using several different programs.

Someone can be using your email account to spam. Change Password.

Or someone has just used your email-address when spoofing their spam. Talk to your Email-provider to make them help you lift that ban

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Gnospen
Gnospen
more options

Isisombululo esiKhethiweyo

Somehow your IP probably are blacklisted. If a lot of spam originated from your current IP, you or someone who had that IP before you might be hijacked.

Check for virus using several different programs.

Someone can be using your email account to spam. Change Password.

Or someone has just used your email-address when spoofing their spam. Talk to your Email-provider to make them help you lift that ban

microaid
microaid Umnini wombuzo
more options

Actually I had a Trojan which was removed but had apparently damaged Thunderbird. However I located how to reinstall Thunderbird on this site and now it works as it always did. Thanks.