This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not update to firefox 42.0

  • 3 iimpendulo
  • 2 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu cor-el

more options

I am currently running Firefox 30.0. I know there is a more current version but when I go to About Firefox and click check for update it is says that I am up to date. Is there a way to upate without having to uninstall Firefox?

I am currently running Firefox 30.0. I know there is a more current version but when I go to About Firefox and click check for update it is says that I am up to date. Is there a way to upate without having to uninstall Firefox?

Isisombulu esikhethiweyo

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Please go to www.getfirefox.com, and download the new version. Install it over your current install and all your data will be saved.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

F5 Inspection Host plugin, Ver. 6031.2011.0622.1 F5 Network Access plugin, Ver. 7000.2010.0610.1 F5 Inspection Host plugin, Ver. 6031.2010.0413.1
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

Isisombululo esiKhethiweyo

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.