This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibivaliwe yaze kwaye ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

"The proxy server is refusing connections"

  • 6 iimpendulo
  • 27 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Wayne DeMeuse

more options

I'm New to firefox and i tried connecting to the internet and this is what i got

"The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

And Now i don't have access to the internet.

I'm New to firefox and i tried connecting to the internet and this is what i got "The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." And Now i don't have access to the internet.

Isisombulu esikhethiweyo

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

Funda le mpendulo kwimeko leyo 👍 13

All Replies (6)

more options

Isisombululo esiKhethiweyo

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

more options

You are welcome :-)

more options

Unfortunately, for me this solution did not work.

I am getting the same message as above when trying to log into my Google account.

Are there any further adjustments to Firefox I can try to fix the problem?

more options

Hi Ikcle

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

more options

it worked for me but seems every time I close the browser the settings change and I have to go in and reset it again