This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my bookmarks that sync with firefox account.

  • 3 iimpendulo
  • 3 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

I lost everything, bookmarks, saved password & history. Firefox update automatically then i sign in into firefox sync, but nothing sync totally blank. How i get back those data (bookmarks, saved password & history).

I lost everything, bookmarks, saved password & history. Firefox update automatically then i sign in into firefox sync, but nothing sync totally blank. How i get back those data (bookmarks, saved password & history).

Ilungisiwe ngu rijonboss

All Replies (3)

more options

You can restore the bookmarks from a JSON backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

You can try to change the password of the Sync account to reset all data stored on the Sync server.

more options

Thanks bro, i got bookmarks but i need also saved password

more options

You can check if there is a previous version of the file available.

For the passwords you would need logins.json and key3.db

You can use this button to go to the current Firefox profile folder: