This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An error occurred while sending mail. The mail server responded: Too many messages (2.4.1.1) from 86.185.119.7. Please check the message and try again.

  • 1 phendula
  • 1 inayo le ngxaki
  • 8 views
  • Impendulo yokugqibela ngu Matt

more options

hi last couple of days had a few email problems - this is one error message which I don't understand. I can receive emails no problem but suddenly have 2 error messages and can't send anything out. I have archived any sent messages to reduce storage but that hasn't worked for the 2nd error message.

any help please would be great xxxx

"An error occurred while sending mail. The mail server responded: Too many messages (2.4.1.1) from 86.185.119.7. Please check the message and try again"

and the other error message is this

Sending of the message failed. Unable to open the temporary file C:\Users\*****\AppData\Local\Temp\nsmail-2.tmp. Check your 'Temporary Directory' setting.

hi last couple of days had a few email problems - this is one error message which I don't understand. I can receive emails no problem but suddenly have 2 error messages and can't send anything out. I have archived any sent messages to reduce storage but that hasn't worked for the 2nd error message. any help please would be great xxxx "An error occurred while sending mail. The mail server responded: Too many messages (2.4.1.1) from 86.185.119.7. Please check the message and try again" and the other error message is this Sending of the message failed. Unable to open the temporary file C:\Users\*****\AppData\Local\Temp\nsmail-2.tmp. Check your 'Temporary Directory' setting.

All Replies (1)

more options

The second error is caused by your anti virus. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST Perhaps you could ask them when they will be fixing that disruptive rlease, it has been months now.

The first error is quite probably a result of the second. You have exceed the number of messages you provider will allow each day, probably because of trying lots and not getting to send anything. Once you have fixed Avast, give it 24 hours and hopefully you will have seen the lat of the errors.