This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Old profile not loading up on new computer

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

Hello,

My old HD crashed and I setup a new computer. I was able to grab my old HD and copy over my old firefox profile. On my new computer I installed firefox. On the new computer, the profile name has changed so I copied/replaced all the contents from my old profile to the new one. When I old firefox, my old profile content doesn't show up (eg bookmarks, pw's..) It basically loads the new profile content. I am going from Win 7 to Win 8.1 but I don't think that would cause this.

Any suggestions?

thanks

Hello, My old HD crashed and I setup a new computer. I was able to grab my old HD and copy over my old firefox profile. On my new computer I installed firefox. On the new computer, the profile name has changed so I copied/replaced all the contents from my old profile to the new one. When I old firefox, my old profile content doesn't show up (eg bookmarks, pw's..) It basically loads the new profile content. I am going from Win 7 to Win 8.1 but I don't think that would cause this. Any suggestions? thanks

All Replies (1)

more options

You need to copy the profiles.ini file as well because this file registers the profiles and Firefox wo'nt find the profile if it isn't present in this file. You can either edit the profiles.ini file or use the Profile Manager to create a new profile and click "Choose Folder" and browse to this copied profile to make Firefox recognize and use it.

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

See: