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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Formatting is lost in forwarded emails

  • 2 iimpendulo
  • 6 inale ngxaki
  • 36 views
  • Impendulo yokugqibela ngu becalmed

becalmed
becalmed
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When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent.

The new text that I type in at the top can be formatted. It is only the old message content that gets changed.

If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar.

I have the convert to plain text box unchecked.

This problem started after the update to version 45. I have disabled all of the addons.

When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent. The new text that I type in at the top can be formatted. It is only the old message content that gets changed. If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar. I have the convert to plain text box unchecked. This problem started after the update to version 45. I have disabled all of the addons.

Isisombulu esikhethiweyo

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

Funda le mpendulo kwimeko leyo 👍 3

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
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Isisombululo esiKhethiweyo

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

becalmed
becalmed Umnini wombuzo
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That fixed it right up!

Thanks!