This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

retrieve disappeared sent messages

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Zenos

finchley
finchley
more options

My sent messages have largely disappeared. I see only very recent sent messages and one very old message. All others have disappeared. How can I retrieve them? Many thanks

My sent messages have largely disappeared. I see only very recent sent messages and one very old message. All others have disappeared. How can I retrieve them? Many thanks

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail

You may not be able to recover the disappeared messages though.

finchley
finchley Umnini wombuzo
more options

is there no way?. How does this happen? 

I will have  to change to a different email.  Losing messages is  incredibly disturbing and I'm losing confidence in Thunderbird.
Zenos
Zenos
more options

Are the sent messages managed by Thunderbird or stored on a server?

If you don't understand where or how your messages are stored, and what retention policies are in place, and given that you are presumably not making backups, then it's quite possible it will happen again with any other email client.