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I get email on some devices but no all. I want to go back to "square one". Will I lose my user name and passwords if I start new?

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  • Impendulo yokugqibela ngu Matt

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I have made Thunderbird my default email. I keep getting messages "your mail server is not a IMAP4 server" or "enter your password " or security setting "OAuth2" instead of "normal password". What can I do? All I want is to send and receive emails on my tablet, desktop, and laptop devices. I am so confused now my only alternative may be to go back to stamps and envelopes. Help.

I have made Thunderbird my default email. I keep getting messages "your mail server is not a IMAP4 server" or "enter your password " or security setting "OAuth2" instead of "normal password". What can I do? All I want is to send and receive emails on my tablet, desktop, and laptop devices. I am so confused now my only alternative may be to go back to stamps and envelopes. Help.

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.