This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I would like to save photos received as IMG_xxxx.jpg as ordinary .jpg files.

  • 3 iimpendulo
  • 2 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu user01229325

more options

If I try to save e-mail photo attachments identified as IMG_xxxx.jpg, I get eml. files, with no option to save as ,jpg.

If I try to save e-mail photo attachments identified as IMG_xxxx.jpg, I get eml. files, with no option to save as ,jpg.

Isisombulu esikhethiweyo

What are you doing? It sounds like you are trying to save the entire email and not the image.

Are these images embedded in the message or are they attachments?

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Isisombululo esiKhethiweyo

What are you doing? It sounds like you are trying to save the entire email and not the image.

Are these images embedded in the message or are they attachments?

more options

Thanks for your response.

These photos are attachments, and I'm trying to save only the photos. The heading at the top of each photo is the IMG sequence I indicated. I recently switched back to T'bird from Postbox, where the corresponding sequence was simply xxxx.jpg.

If I select the IMG sequence and apply "Save As", the photo is now identified as "more Prague pics.eml", and the Save As types offered are:

   All Files', Mail files, HTML files and Text files,

with no opportunity to select .jpg.

more options

I still do not understand what you are doing. Thunderbird does not change file names of attachments. Attachments are listed at the bottom of the Thunderbird window. There is a Save button at the far right end of that bar. See image.