This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Even though I set to show windows and tabs when I restart, they are gone each time I restart

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

Firefox 45.0.1, MacBook Pro 2.3 GHz Intel Core i7, OSX El Capitan 10.11.5

Firefox 45.0.1, MacBook Pro 2.3 GHz Intel Core i7, OSX El Capitan 10.11.5

All Replies (3)

more options

Check your privacy settings. Maybe Firefox is deleting your history on closing (or not remembering history in the first place)

more options

Regarding the above post:

"3-bar" menu button (or Firefox menu) > Preferences

In the left column, click Privacy. On the right side, do you have:

  • Firefox will: Remember history
    • In this case, it should work
  • Firefox will: Use custom settings for history
    • Make sure there is a checkbox for Remember my browsing and download history
    • Uncheck Clear history when Firefox closes or if you use that, click the Settings button to the right and make sure Browsing & Download History is not checked
more options

You can also check for problems with the sessionstore.js file in the profile folder that stores session data. When sessionstore.js is deleted you lose pinned tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder: