Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Has Firefox just sent an urgent download?

  • 2 iimpendulo
  • 8 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu ArkieOz

ArkieOz
ArkieOz
more options

Have just received a message to download Urgent download "Firefox patch.js" there is the Firefox emblem however it stated "publisher unknown" IS THIS FROM MOZILLA??

Have just received a message to download Urgent download "Firefox patch.js" there is the Firefox emblem however it stated "publisher unknown" IS THIS FROM MOZILLA??

Isisombulu esikhethiweyo

It sounds like you are getting a random named website claiming to have a urgent update. This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for over a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

Funda le mpendulo kwimeko leyo 👍 11

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

Isisombululo esiKhethiweyo

It sounds like you are getting a random named website claiming to have a urgent update. This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for over a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

ArkieOz
ArkieOz Umnini wombuzo
more options

Thank you! This is what I thought. Now to get rid of it!!