Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Kaspersky's Safe Money add on does not work with Firefox 48.0.1 ?

  • 2 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu the-edmeister

more options

One of Kaspersky's most interesting features does not seem to work with the latest editions of firefox. Is there a way around this issue?

One of Kaspersky's most interesting features does not seem to work with the latest editions of firefox. Is there a way around this issue?

All Replies (2)

more options

Hello,
This is probably a very dumb question,   but have you contacted  Kaspersky  about this   ?

more options

See if this helps you: http://support.kaspersky.com/12084#block3

Also, I'm not sure if or how this might relate to Safe Money - https://www.trusteer.com/en/support/Kaspersky - but if you are using Trusteer Rapport there may be an issue with Safe Money.

Also, this indicates that there was a problem with Windows 10. http://www.tomsguide.com/answers/id-2744158/windows-kaspersky.html And the "Anniversary Update" may have exacerbated that problem. Re-installing Kaspersky from scratch may be in order.

Overall, might be best to contact Kasperskey support for their application and their Firefox Add-ons.