This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on Android Marshmallow 6.0

more options

I'm trying out Firefox on an Android Marshmallow 6.0 running LenovoPad TB3-730F (Patch level "April 1, 2016"). When I start, it doesn't show anything... except "We're sorry, Firefox had a problem and crashed."

I've sent numerous crash reports about this against my Bugzilla account (bugs (at) stalag99.net) but when I hit "Close" or "Restart" it crashes *AGAIN*.

I'm trying out Firefox on an Android Marshmallow 6.0 running LenovoPad TB3-730F (Patch level "April 1, 2016"). When I start, it doesn't show anything... except "We're sorry, Firefox had a problem and crashed." I've sent numerous crash reports about this against my Bugzilla account (bugs (at) stalag99.net) but when I hit "Close" or "Restart" it crashes *AGAIN*.

All Replies (3)

more options

Can you post a crash ID?

more options

I can't even get a crash ID out of it.

more options

If you're still having the issue, try what's suggested here: https://support.mozilla.org/en-US/questions/1147285


(I'm posting this because this was the first topic I found when searching my issue but it had no solution).