This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

when typing letters missing, spaces added, cursor jumping to end, strobbing text, the big freeze

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

axasyn
axasyn
more options

Hello, After several minutes of use this usually happens: Eratic text typing in search or address bar, some characters not working at all, then the browser freezes and the mouse wont change tab or scroll the page. I even cant change applications. I usually have to use task manager to close firefox then re-open it, but have now discovered if I use the up and down arrows, everything is re-set and I can carry on for a few minutes until it happens again.

Hello, After several minutes of use this usually happens: Eratic text typing in search or address bar, some characters not working at all, then the browser freezes and the mouse wont change tab or scroll the page. I even cant change applications. I usually have to use task manager to close firefox then re-open it, but have now discovered if I use the up and down arrows, everything is re-set and I can carry on for a few minutes until it happens again.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Separate Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 22.0.0.209 Flash Player (Linux) Version 11.2.202.632

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration