This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

delete old mail folders from Thunderbird profile for removed accounts

  • 1 phendula
  • 1 inayo le ngxaki
  • 57 views
  • Impendulo yokugqibela ngu Toad-Hall

more options

I have removed several old POP3 accounts from Thunderbird and moved the files to the local folders before deleting the mail folders from within Thunderbird. The profile folder in windows still contains all the old data and folders from the deleted accounts including those deleted several years ago. Can I just delete these old folders from the profile directory or will there be other consequences? I do not want to completely recreate the profile from scratch as I always have problems with reconfiguring my multiple email accounts.

I have removed several old POP3 accounts from Thunderbird and moved the files to the local folders before deleting the mail folders from within Thunderbird. The profile folder in windows still contains all the old data and folders from the deleted accounts including those deleted several years ago. Can I just delete these old folders from the profile directory or will there be other consequences? I do not want to completely recreate the profile from scratch as I always have problems with reconfiguring my multiple email accounts.

Isisombulu esikhethiweyo

The reason the old account data is still shown in the profile name folder is to allow those who delete/remove accounts in error to be able to recover the account/emails.

If you have correctly removed the accounts via the 'Account Settings' window so they no longer display in 'Account Settings' nor Folder pane and you are confident that you no longer need to recover anything in those old accounts, you can delete the accounts from the profile name folder. If concerned you can always copy the 'profile name' folder to an external device as a backup. Please make sure Thunderbird is closed whilst doing this.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

more options

Isisombululo esiKhethiweyo

The reason the old account data is still shown in the profile name folder is to allow those who delete/remove accounts in error to be able to recover the account/emails.

If you have correctly removed the accounts via the 'Account Settings' window so they no longer display in 'Account Settings' nor Folder pane and you are confident that you no longer need to recover anything in those old accounts, you can delete the accounts from the profile name folder. If concerned you can always copy the 'profile name' folder to an external device as a backup. Please make sure Thunderbird is closed whilst doing this.