This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Videos won't play, they play for one second, then stop.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

leeannp
leeannp
more options

I can't get any video to play. No YouTube videos, no videos embedded on web sites.

They play fine for me in Chrome, but not Firefox, so I know it's not my computer.

https://www.youtube.com/watch?v=05LQW8n3h60 - This is an example of a video that won't play. Also, no Wistia videos play.

Thank you.

Lee Ann

I can't get any video to play. No YouTube videos, no videos embedded on web sites. They play fine for me in Chrome, but not Firefox, so I know it's not my computer. https://www.youtube.com/watch?v=05LQW8n3h60 - This is an example of a video that won't play. Also, no Wistia videos play. Thank you. Lee Ann

All Replies (1)

FredMcD
FredMcD
more options

Make sure your flash blocker is disabled. It didn't start for me until I clicked on the time bar.