This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu FredMcD

more options

Crash ID: bp-5b57487e-8156-4ac6-9ac0-0d7752170129

since the upgrad to Version 51.0.1 Firefox crashes âfter start ... not funny

Crash ID: bp-5b57487e-8156-4ac6-9ac0-0d7752170129 since the upgrad to Version 51.0.1 Firefox crashes âfter start ... not funny

All Replies (1)

more options

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 10 OS Version 10.0.14393

Signature: klsihk.dll@0x4e60

klsihk.dll = AO Kaspersky Lab


Update your Kaspersky. If the problem continues, disable it.