This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I can't log in. do you want your pswd or my email pswd to sync to?

Paul
Paul
more options

I tried to sync Firefox/Android to my gmail account so I have a remote copy of links, email and other data. My phone does not sync other than it asks for a password. I input either my Firefox password or my email account password and Firefox/mobile(Android) does not accept either. It says I have an account that's active but its not syncing logging me in or trying to sync to my email. Both show the same email address. I created a pswd for Firefox that is not identical to the email address pswd.

I tried to sync Firefox/Android to my gmail account so I have a remote copy of links, email and other data. My phone does not sync other than it asks for a password. I input either my Firefox password or my email account password and Firefox/mobile(Android) does not accept either. It says I have an account that's active but its not syncing logging me in or trying to sync to my email. Both show the same email address. I created a pswd for Firefox that is not identical to the email address pswd.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Sorry if it wasn't clear, but the Firefox Sync feature doesn't share data with your Google account, it just uses your email address for confirmation links.

What it can do is use a Mozilla server to exchange certain data between different installations of Firefox.