Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Problems with RSS-Feeds since last update.

  • 3 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Berni_11

Berni_11
Berni_11
more options

Since Thunderbird updated last Monday I have various problems with RSS-Feeds. I had non of these Problems before the update.

1. When opening a RSS-feed I can't click on the Website link anymore to open the website in Firefox. I does nothing now. Now I have to right click the link to copy it and then paste it into Firefox.

2. When I right click on a RSS-feed entry and click open in new Tab or Window, to open it without needing FIrefox, it needs an huge amount of Memory for some websites, and then crashes. (my Thunderbird needs usually about 350MB RAM, but when opening such a website it need over 1,8GB of RAM now)

3. Thunderbird normally displays a favicon besides a RSS-feed name. Now I have the problem, that when I scroll down to the RSS-feeds (I have lots of folders in my local folder) and Thunderbirds tries to display them it will crash, because the memory usage goes up to 1,8GB. I kinda solved this by disabling the favicons through about:config (browser.chrome.favicons) but I want them to display correcly.

Since Thunderbird updated last Monday I have various problems with RSS-Feeds. I had non of these Problems before the update. 1. When opening a RSS-feed I can't click on the Website link anymore to open the website in Firefox. I does nothing now. Now I have to right click the link to copy it and then paste it into Firefox. 2. When I right click on a RSS-feed entry and click open in new Tab or Window, to open it without needing FIrefox, it needs an huge amount of Memory for some websites, and then crashes. (my Thunderbird needs usually about 350MB RAM, but when opening such a website it need over 1,8GB of RAM now) 3. Thunderbird normally displays a favicon besides a RSS-feed name. Now I have the problem, that when I scroll down to the RSS-feeds (I have lots of folders in my local folder) and Thunderbirds tries to display them it will crash, because the memory usage goes up to 1,8GB. I kinda solved this by disabling the favicons through about:config (browser.chrome.favicons) but I want them to display correcly.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Your #1: Another person has this problems also: https://support.mozilla.org/en-US/questions/1161180 But I am unable to reproduce it.

My only suggestion at this time is to Create a new profile in Thunderbird and see if it works better. It it does, then import your stuff from the old profile to the new profile.

You might want to submit a bug for this issue.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

user1121639
user1121639
more options

Isisombululo esiKhethiweyo

Your #1: Another person has this problems also: https://support.mozilla.org/en-US/questions/1161180 But I am unable to reproduce it.

My only suggestion at this time is to Create a new profile in Thunderbird and see if it works better. It it does, then import your stuff from the old profile to the new profile.

You might want to submit a bug for this issue.

Berni_11
Berni_11 Umnini wombuzo
more options

I created a new test profile and imported all my RSS-Feeds. Everything seems to work again.

I will now try to import everything to a new profile.

Berni_11
Berni_11 Umnini wombuzo
more options

I successfully imported everything into the new profile and everything works again.

But I have no idea what caused the problems, as I was able to copy all important files from the old profile to the new one. I used this guide to find out which files were needed.