This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Signature Text option does not appear in account settings

  • 5 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Jape77

more options

I want to add a Plain Text sig to my emails, but the "Signature Text" option box does not appear in my account settings. All the other elements shown in the sample box on your help/support page are there — except the one I want. How do I get the account settings to properly load?

I want to add a Plain Text sig to my emails, but the "Signature Text" option box does not appear in my account settings. All the other elements shown in the sample box on your help/support page are there — except the one I want. How do I get the account settings to properly load?

Isisombulu esikhethiweyo

Besides the signature box, your settings window is missing the selection drop-down for the outgoing server. If safe mode doesn't make any difference, I suggest you reinstall the program. The last version to support OSX 10.6.9 is TB 45:

http://ftp.mozilla.org/pub/thunderbird/releases/45.8.0/mac/

I don't think your resolution is causing the problem

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

Funda le mpendulo kwimeko leyo 👍 0

All Replies (5)

more options

There are some odd display issues with OSX, but I've never heard of this one. If you open Tools/Account Settings and select the account in the left pane, do you not see the Signature text box under your name and address?

Try running in safe mode (Help/Restart with add-ons disabled) in case you have a broken layout or hardware acceleration is the cause. What is the resolution of your display?

more options

Thanks for the reply. Yeah, no box whatsoever [see attached screen capture]. The REST of the options are there, except the one I need.

Resolution is 1440 x 900. MacBook Pro 2009. OSX 10.6.8

more options

Isisombululo esiKhethiweyo

Besides the signature box, your settings window is missing the selection drop-down for the outgoing server. If safe mode doesn't make any difference, I suggest you reinstall the program. The last version to support OSX 10.6.9 is TB 45:

http://ftp.mozilla.org/pub/thunderbird/releases/45.8.0/mac/

I don't think your resolution is causing the problem

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

more options

Thanks! I've been looking around but all I can find is the latest release. Any idea where I can download older versions Thunderbird?

more options

Update — sorry! Never mind! lol