This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do intended recipients turn red if they are not already in the address book?

more options

When I select "Write" and start to type an intended recipient in the "To" box it turns red if the recipient is not already in my address book. I assume that this means I cannot send an email to anybody not already in my address book.

When I select "Write" and start to type an intended recipient in the "To" box it turns red if the recipient is not already in my address book. I assume that this means I cannot send an email to anybody not already in my address book.

Isisombulu esikhethiweyo

No it means they are not in your address book. Did you bother trying to send the message? If it is a legitimate email address it will work just fine.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (2)

more options

Isisombululo esiKhethiweyo

No it means they are not in your address book. Did you bother trying to send the message? If it is a legitimate email address it will work just fine.

more options

Many thanks for the quick and helpful response, which solves my problem.