This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird didn't support the top level domain like .academy.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Onno Ekker

badiuz
badiuz
more options

I had a problem to add mail account. Thunderbird said Double check this email address. It seems like Thunderbird doesn't support Top Level Domain like .academy. Help me to fix this issues.

I had a problem to add mail account. Thunderbird said Double check this email address. It seems like Thunderbird doesn't support Top Level Domain like .academy. Help me to fix this issues.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

Onno Ekker
Onno Ekker
more options

It looks like there is a restriction in the Thunderbird code that limits the last part of the address to maximum 6 characters, so at the moment it is not possible to use addresses like: .academy .accountant .airforce .apartments etc...

I've filed a bug for this issue, so I hope it will be fixed in a future version of Thunderbird: Bug 1379976 - New Mail Account wizard doesn't allow setup of .academy mail address

Maybe you can try manual setup and see if that works for now?

Ilungisiwe ngu Onno Ekker