We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My emails are going to my Gmail folder instead of my main inbox-how do I fix this?

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu christ1

more options

I've changed the setting in my gmail account to NOT check other emails. This fixed the issue in Thunderbird and they went into my company email inbox until I exited Thunderbird and then opened it again. Now they are all in my Gmail folder again. I need this to work properly but can get no support contact number. I found one online and they hung up on me within a minute.

I've changed the setting in my gmail account to NOT check other emails. This fixed the issue in Thunderbird and they went into my company email inbox until I exited Thunderbird and then opened it again. Now they are all in my Gmail folder again. I need this to work properly but can get no support contact number. I found one online and they hung up on me within a minute.

All Replies (1)

more options

You leave everyone guessing.

What exactly is your 'Gmail folder'?

And what is meat with your 'main inbox'?

Are you talking about different accounts?

What is the exact setting you changed? A screenshot may help. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

can get no support contact number.

There is no phone support for Thunderbird. This support forum is the official support venue.

Ilungisiwe ngu christ1