This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email sent from non-GMail account to GMail appears as duplicates

  • 1 phendula
  • 1 inayo le ngxaki
  • 29 views
  • Impendulo yokugqibela ngu J.Rahman

more options

Email sent from non-GMail account to GMail appears as duplicates in (1) Sent Folder of **GMail** (as well as in (2) Sent Folder of the sending non-GMail account, as expected) and (3) GMail Inbox (as expected).

Another facet of the same problem is the following. Email sent from GMail to the non-GMail account shows up in (1) Sent Folder of GMail (as expected), (2) **GMail** Inbox (NOT expected) and (3) non-GMail Inbox (as expected).

P.S. (1) All of the sending and reception are done via Thunderbird 52.2.1 (64-bit) on Xubuntu 16.04 LTS. (2) Since GMail automatically saves outgoing items in its Sent Folder, I have disabled saving GMail sent copies from Thunderbird.

Email sent from non-GMail account to GMail appears as duplicates in (1) Sent Folder of **GMail** (as well as in (2) Sent Folder of the sending non-GMail account, as expected) and (3) GMail Inbox (as expected). Another facet of the same problem is the following. Email sent from GMail to the non-GMail account shows up in (1) Sent Folder of GMail (as expected), (2) **GMail** Inbox (NOT expected) and (3) non-GMail Inbox (as expected). P.S. (1) All of the sending and reception are done via Thunderbird 52.2.1 (64-bit) on Xubuntu 16.04 LTS. (2) Since GMail automatically saves outgoing items in its Sent Folder, I have disabled saving GMail sent copies from Thunderbird.

Ilungisiwe ngu J.Rahman

Isisombulu esikhethiweyo

It has nothing to do with Thunderbird. The non-GMail account is being used as an alias in GMail. Read here. Just change that setting in GMail.

Note the following which is always true in GMail: "Messages you receive from a Send mail as address also appear in your Sent Mail."

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

It has nothing to do with Thunderbird. The non-GMail account is being used as an alias in GMail. Read here. Just change that setting in GMail.

Note the following which is always true in GMail: "Messages you receive from a Send mail as address also appear in your Sent Mail."