This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

wtf???

  • 2 iimpendulo
  • 2 inale ngxaki
  • 11 views
  • Impendulo yokugqibela ngu FredMcD

more options

When I opened a new tab, it displayed top sites. After updating, new tab automatically loads some weird page. How do I restore it to previous setting?

When I opened a new tab, it displayed top sites. After updating, new tab automatically loads some weird page. How do I restore it to previous setting?

Isisombulu esikhethiweyo

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

With Firefox 41 (and higher), it's no longer possible to customize the page shown in a new tab via changing the preference browser.newtab.url in about:config. Because of the fact that hijackers abused the preference in the past, Mozilla decided to remove it (see bug 1118285). Fortunately, by removing it, Mozilla also introduced a new API to bring this functionality back to life as an add-on. This add-on allows the user to choose a certain page in a new tab.

New Tab Override (browser.newtab.url replacement) https://addons.mozilla.org/en-US/firefox/addon/new-tab-override/

This is also available using Classic Theme Restorer (Customize Australis) {web link} Restore squared tabs, appmenu, add-ons bar, small button view and more on Australis UI (Windows/MacOSX/Linux + Fx 29+).