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V57 often stalls

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Ever since upgrading to V57 Quantum the performance has been bad. It often stalls while trying to scroll or clicking on a link or while typing. The stall can last up to 30 seconds. Never had this type of problem before V57. I've had to switch to using Google Chrome. Is there a way to download and install a pre-V57 version?

Ever since upgrading to V57 Quantum the performance has been bad. It often stalls while trying to scroll or clicking on a link or while typing. The stall can last up to 30 seconds. Never had this type of problem before V57. I've had to switch to using Google Chrome. Is there a way to download and install a pre-V57 version?

Isisombulu esikhethiweyo

Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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The problem persists in safe mode.

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Isisombululo esiKhethiweyo

Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.

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That fixed the problem. Putting a tick in the box for "Prevent Accessibility Services from accessing your browser" the stalling problem went away. Thanks so much for the help and quick replies.