This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

How do I find my old profile after a Windows Refresh?

  • 3 iimpendulo
  • 2 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu FredMcD

delta_angelfire
delta_angelfire
more options

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

Isisombulu esikhethiweyo

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (3)

FredMcD
FredMcD
more options

Isisombululo esiKhethiweyo

Check the root directory and your user profile for a folder called; Old Windows or something like that.

delta_angelfire
delta_angelfire Umnini wombuzo
more options

FredMcD said

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Found it, there was a Windows.old folder on my my drive. Just had to go into users > my username > appdata > roaming > Mozilla and then copy.paste the profile data from there to the new windows appdata folder.

FredMcD
FredMcD
more options

Glad to help. Safe Surfing.